Shipping Policy

Processing Time:
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time:

  • Standard Shipping: 3–6 business days

  • Expedited Shipping (if selected): 1–3 business days

We currently ship within the United States. Stay tuned for international shipping options coming soon!

Shipping Confirmation & Tracking:
Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your order every step of the way.

🔄 Return & Refund Policy

We want you to be 100% satisfied with your purchase.

Free 15-Day Returns:
You have 15 days from the date of delivery to request a return – absolutely free of charge.

Eligibility for Return:

  • Items must be unopened, unused, and in the original packaging.

  • To start a return, please contact us at hello@thewellnessherbs.com with your order number and reason for return.

  • We will provide a prepaid return label for eligible items.

Refunds:
Once we receive and inspect the returned item, we will notify you and issue a full refund to your original payment method within 3–5 business days.

Need Help?
For any questions regarding your order, feel free to reach out to us at hello@thewellnessherbs.com – we're here to help!